We never switch off
A real person, at any hour.
support@luckysboom.nl for account matters and formal requests, written from your registered address.
👑 VIP channels
Private WhatsApp and Telegram channels and a named manager for VIP players.
Quick answers
Does rakeback carry wagering?
No. It is credited to your real-money balance after each session, never expires and can be withdrawn at once.
What is needed before my first withdrawal?
A full identity check: photo ID, a selfie holding it and a recent proof of address.
What if I withdraw while a bonus is running?
The bonus and its balance are cancelled, so finish wagering it first.
Can I test games without paying?
Yes. Every game here has a free demo, apart from the live tables.
What is the most I can withdraw?
€20,000 per week and €50,000 per month on non-jackpot winnings; jackpots have no ceiling.
How long until a payout arrives?
Up to two working days of review, then however long your payment method takes. The minimum is €40.
Which games contribute to wagering?
Slots count in full, live casino at 10%, table games and video poker not at all.
How do I install the app?
On iOS open the site in Safari, on Android in Chrome, then add it to the home screen. No store is needed.
Who can I reach?
Live chat around the clock, or email support@luckysboom.nl from your registered address.